Shipping FAQs

All online orders are typically shipped on Wednesday each week to ensure we get the freshest available stock to you. 

This means anything ordered by midnight on Tuesday is guaranteed to ship on Wednesday, orders placed after this will ship by the following Wednesday at the latest. In some cases, items may ship sooner if we have fresh stock available.

Arrival depends on where you're based —within Johannesburg orders will often arrive the day after you receive tracking information, other major centres will usually receive orders 2 days after you get a tracking number in your inbox, outlying areas may take up to 3 days.

International orders may take longer depending on the carrier.

We ship free to all of South Africa on orders over R699, for orders below this value a R70 delivery fee will be included at checkout.

You can also opt for a store pickup at our Kramerville Roastery or Rosebank Cafe, just select this option at Checkout. We'll send you a "ready to collect" notification as soon as your order is, well, ready to collect.

Got a question?

Really, we've tried to be thorough but sometimes things that are obvious to us, may not actually be. So contact us if we haven't addressed one of your burning shipping questions.

Email or fill in a lovely form.